Strategically-focused professional experienced in streamlining existing programming operations, implementing effective new technologies, and extremely talented at developing new applications that increase user productivity.  Strong project management skills focused on achieving results while formulating and implementing advanced technology for next-generation solutions, systems and applications that will fulfill a diversity of requirements. Recognized for exercising initiative, accepting challenges and analyzing alternatives to overcome obstacles.

THE UNIVERSITY OF TOLEDO, Toledo, OH

• Executive Master of Business Administration (EMBA) ~ December 2011
• Bachelor of Science | Individualized Studies in Computer Programming

International travel to Berlin, Vienna and Prague, Czech Republic to experience their business culture and protocols ~ 2011

TAYLOR NELSON SOFRES (TNS), Northwood, OH                                                                                                     2003 – Present

        Manager, Developer               

• Managing the online data collection of a $4 MM a year survey project with 11 tracking studies in the financial-services sector; developing a range of solutions – providing both advantages and disadvantages along with cost estimates – and generating prototypes for presentations to internal and external clients for continual feedback towards development of final solution.
• Handle the most difficult and complicated internet survey projects, developing custom scripting and creative answers to questions that could not be answered by other programmers.
• Develop custom automated reports for marketing research where standards tools are not able to produce the needed results for online, real-time interactive charts and graphs, and static tables reported in PowerPoint or Excel.
• Serve as the “go-to” resource for reducing or eliminating tedious, manual and error prone processes with custom developed tools that improve efficiencies, increase accuracy and makes mundane tasks such as programming standard internet surveys to testing, checking and validating the work done by others an easier process to do.
• Review projects to decide whether to create a new solution, use a brute-force method or improve on an existing solution in order to determine the feasibility and cost/savings estimation for conducting the various projects.
• Instrumental part of a team that are mentors for around 15 internet survey programmers; conduct weekly training sessions to answer questions, share expertise and demonstrate processes  for the technical survey environment.

OPINION RESEARCH CORPORATION INTERNATIONAL (ORCI), Maumee, OH                                                  1997 – 2003

        Senior Programmer Analyst                                                                                                 2002 – 2003               

• Planned, developed, tested, managed and documented computer programs used in generating automated statistical reports using various tools.
• Provided oversight and guidance in all aspects of system development, application specifications, technical requirements documentation, testing, and implementation following the industry best practices and standards.

OPINION RESEARCH CORPORATION INTERNATIONAL (continued)

Programmer Analyst                                                                                                              2000 – 2002

• Developed procedures for gathering requirements, needs analysis, testing, scripting and documentation to strengthen quality and functionality of the applications.
• Worked extensively in the field of application programming platforms, needs analysis, and the design of functionality programming.

Senior Programmer                                                                                                                1998 – 2000

• Maintained and modified programs; made approved changes by developing detailed programming logic and coding changes.
• Leveraged software products for complex analysis and intricate programming to meet project requirements.
• Converted data from project specifications and statements of problems and procedures into operational, routine computer programs that solved problems either by creating or modifying programs.

Programmer                                                                                                                             1997 – 1998

• Coded and tested programs using various hardware, databases and programming along with performed troubleshooting until accepted as operational.
• Analyzed performance of programs and took action to correct deficiencies based on feedback from clients gaining a better understanding of the needed changes and modifications on existing programs.

• Spirit Award, TNS for providing growth and energy, 2011

• Spirit of Success Award, ORCI for excellence in teamwork, 2003
• Spirit of Success Award, ORCI for excellence in teamwork, 2002
• Pioneer Award, ORCI for automation systems production, 2001

• UNICEF, Member of TNS’s Fund Raising Committee
• Heart and Soul Committee, created an engaging and pleasurable work environment at TNS
• St. Patricks Heatherdowns, Cross Country Coach, 2005 – 2010